Privacy Policy | lyriqalru

Definitions

This section defines key terms used within this Privacy Policy to ensure clarity.

Personal Data means any information relating to an identified or identifiable individual, such as name, email address, or contact details.
Processing refers to any operation performed on personal data, including collection, storage, use, alteration, or deletion.
User means any individual accessing or using the services provided by lyriqalru.
Service denotes the website lyriqalru.pro and any features, content, or functionalities offered to Users.
Cookies are small text files placed on a User’s device to store preferences and improve site performance.

Data Collection

We collect various types of data to deliver and improve our services, always prioritizing user privacy and transparency.

Data Provided by Users

Users may choose to submit certain information directly to access features, customize preferences, or receive support.

Contact information such as name and email address.
Account credentials and profile details.
Responses to surveys or questionnaires.
Communications with support or feedback messages.
Payment data necessary for subscription billing.
Any other information that users choose to submit.

Automatically Collected Data

Certain data is collected automatically through system logs, cookies, and similar technologies when users interact with our services.

Usage logs and interaction timestamps.
Device and browser characteristics.
IP addresses and approximate location data.
Performance metrics such as page load times.
Referrer URLs and navigation paths.
Cookies and similar tracking technologies.

Third-Party Data

We may receive information about Users from third-party partners in connection with service integrations.

Information from integrated analytics services.
Data from social media platforms when users link accounts.
Details from payment processors.

Purposes of Processing

We process personal data for specific, legitimate purposes and ensure minimal collection.

To provide and maintain our services.
To communicate updates and support messages.
To analyze usage patterns and improve functionality.
To process payments and prevent fraud.
To comply with legal obligations.
To customize user experience based on preferences.
To conduct internal research and reporting.
To enforce our Terms of Service.

Legal Basis for Processing

We rely on the following legal grounds under applicable data protection regulations.

User consent where applicable.
Performance of a contract.
Compliance with legal obligations.
Legitimate interests of lyriqalru, balanced against user privacy.

GDPR Compliance

For Users in the European Economic Area, we adhere to GDPR requirements.

Right of access to personal data.
Right to rectification of inaccurate information.
Right to erasure under certain conditions.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.

Cookies Policy

Our website uses cookies and similar technologies to enhance user experience.

We use session cookies, persistent cookies, and third-party cookies for analytics and functional purposes.

Cookies may be categorized as essential, performance, or targeting based on their function.

Users can manage or disable cookies via browser settings, though some features may be affected.

Learn more in our Cookie Policy.

Data Sharing and Disclosure

We limit sharing of personal data to necessary parties and under strict conditions.

Service providers who support our operations.
Payment processors for transaction handling.
Analytics partners to improve service quality.
Legal authorities as required by law.
Affiliated entities under the same corporate group.
Third parties in connection with a business transaction or restructuring.

International Data Transfers

Personal data may be transferred to servers located outside the User’s country to operate our services globally.

We implement standard contractual clauses and other approved safeguards to protect data during international transfers.

Data Retention

We retain personal data only as long as necessary to fulfill processing purposes and comply with legal requirements.

Account information is retained until the user deletes the account or for a maximum of 3 years after inactivity.

Support communication records are stored for up to 2 years to address follow-ups.

System and access logs are retained for up to 1 year to ensure security monitoring.

Users can request data deletion, after which we remove data within 30 days unless otherwise required.

Security Measures

We implement technical and organizational measures to protect personal data against unauthorized access, disclosure, or alteration.

Data encryption in transit and at rest.
Access controls and role-based permissions.
Regular security audits and vulnerability assessments.

User Rights

Users may exercise their rights related to their personal data by contacting us at the details provided above.

Access: you can request a copy of personal data we hold about you.
Correction: you may ask us to correct or update inaccurate or incomplete personal data.
Deletion: you can request removal of your personal data when processing is no longer necessary.
Restriction: you may ask us to limit how we process your data in certain circumstances.
Portability: you have the right to receive your data in a structured, machine-readable format.
Objection: you can object to processing based on legitimate interests or direct marketing.
Consent withdrawal: where processing is based on consent, you may withdraw it at any time.
Complaint: you have the right to lodge a complaint with a supervisory authority.

How to Exercise Your Privacy Rights

To exercise any of these rights, please submit a written request to our Data Protection Officer at [email protected] or to our registered address. Include your name, contact details and the specific right you wish to invoke.

[email protected]

We aim to respond to all valid requests within 30 days of receipt, in line with applicable privacy regulations.

Marketing Communications

We may send you promotional materials about new services, events or updates if you have opted in. Marketing communications will be limited to the channels you have consented to, such as email.

You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting [email protected].

Children’s Privacy

Our services and website are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal data without parental consent, please contact us to request deletion.

Third-Party Links

Our site may contain links to third-party websites. We do not control their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised policy on this page with a new effective date. Continued use of our services after changes constitutes acceptance.

General Privacy Principles